Privacy Policy

Last Updated: 14 July 2025

Introduction

Your privacy is important to us. It is Commercial Parts Hub Ltd’s policy to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including across our website, https://www.sparedock.com, and any other sites we own and operate.

Information We Collect

We collect both information you actively provide to us (e.g. during account registration or customer support inquiries), and data automatically sent by your devices while interacting with our services.

Log Data

When you visit our website or use SpareDock, our servers may log standard data provided by your browser or device. This may include IP address, browser type and version, pages visited, time and date of visit, device type and operating system, time spent on pages and error logs.

Personal Information

We may request and collect personal information such as: name, email address, phone number, job title, company name, location/postcode, account credentials, supplier and quote interactions, order history, and messages within the platform.

Legal Basis for Processing

We collect and use your information only where it’s necessary to provide our services to you, to satisfy legal obligations, with your consent, or within our legitimate business interests.

How We Use Your Information

We may use your personal information to create and manage accounts, enable platform interactions, provide support, send communications, personalise experiences, improve our services, and detect fraud.

Data Sharing

We may disclose your personal information to service providers, analytics platforms, suppliers you engage with, legal authorities, and affiliated companies. We never sell your data.

International Transfers

Your data may be stored or processed outside your country. Where we do this, appropriate safeguards are in place per UK and EU data protection laws.

Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure.

Data Retention

We keep your information as long as necessary for service provision, legal, and operational requirements. We securely delete or anonymise data when no longer needed.

Your Rights

You have rights to access, correct, delete, or restrict use of your data. To exercise these rights, contact us at admin@sparedock.com.

Children’s Privacy

Our platform is not intended for use by anyone under the age of 18.

Cookies

We use cookies to understand usage and improve services. You can manage cookie settings in your browser.

External Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

Policy Updates

We may update this policy as needed. Significant changes will be communicated where appropriate.

Contact

For questions or concerns regarding your privacy, contact us at:
Commercial Parts Hub Ltd (t/a SpareDock)
Email: admin@sparedock.com